Product FAQ

Where are the cod caught?

All our cod livers are from cod caught in the Atlantic Ocean, not far from the Shetland Islands. Fisheries in the UK are transparent and traceable.

What species of Cod do you use?

All cod livers are from the species Gadus Morhua, which is commonly known as Atlantic Cod.

Why do you not have the MSC certification on your label?

The fisheries we buy our cod livers from are all MSC certified, and this can be verified here. We are very proud to be supporting this sustainable fishery. However, our product itself is not certified.

The costs associated with becoming fully certified are too prohibitive at this point in time for us. We are only a small company with limited funds. We know we meet the requirements, but all our funds have been taken up with other costs, such as lab testing. Certification is something we will obtain in the future.

What is MSC? – MSC stands for Marine Stewardship Council. MSC offer an accreditation for sustainability to help protect the oceans.

How is Armorica Fermented Cod Liver Oil made?

We use a traditional oil extraction method, which is akin to how fish sauces are made today in East Asia. In particular, fermented cod liver oil is inspired by the fish sauces made by Celts, and adopted by the Romans thousands of years ago. More information on how we make it can be found here.

Do you have the oil tested at third party laboratory?

Of course, we test for lots of things in our oil, and you can see the results of our tests here.

How does Armorica Fermented cod liver oil compare to other cod liver oils?

There are a number of things that make our oil unique to others. From the sourcing of our fish, to our processing. For detailed explanation, please read here.

Is the Armorica fermented cod liver oil organic?

Our cod are wild, not farmed.

What is the recommended serving size?

We suggest 2-4 capsules.

Why do you not have a liquid product?

Encapsulated cod liver oil is by far the more popular form of cod liver oil in the UK, and being only a small producer we are only able to produce one product. It made a lot of sense to start with an encapsulated product.

Why is beeswax added, and does it effect the oil?

Beeswax is added as a thickener. We needed to thicken the oil for encapsulation, but wanted a natural and neutral substance that would have been around in ancient times. Beeswax was a perfect solution to the problem as it is natural, chemically stable, and doesn’t interfere with the oil (other than thickening it). The addition of beeswax gives the oil the light yellow colour.

Why are vitamin A and D shown as a range?

We have done multiple tests on our oil, and as you’d expect, each test has slightly different results. For most things, the variation was quite small, but for the vitamins the range is relatively large. We felt it was important to show the spread of the vitamins because of the relatively large variation.

This variation may be due to the vitamin content of the oil, or it may be down to how the labs test the oil. Labs will often ask for an expected value for these vitamins because tests are not perfect.

Is Armorica cod liver oil environmentally friendly?

In short, yes our cod liver oil is environmentally friendly.

We use UK fisheries which are leaders in sustainable fishing. Furthermore, our cod liver oil is made from livers of cod that are caught for their fillets. These cod are already being caught, and we simply create a use for the livers, which would otherwise be discarded as waste. We cover this in more detail here.

What are the capsules made of?

Capsules are made of cellulose.

Shop FAQ

I've made an order, but received no confirmation email/ dispatch email?

After placing an order you should get an email confirming it, and another one when the order is dispatched. If you haven’t got this email, please check your spam – this is the most common problem, and is easily avoidable in the future by marking these emails as ‘not spam’. Failing that, check with your bank or ourselves to make sure the order has actually gone through.

Can I place an order over the phone?

No – for security reasons, we cannot accept payment over the phone, and can only accept payment online. Payments made online are done so securely through either PayPal or Stripe (online payment gateways).

Can I return a product?

You can of course return a product if for any reason you are unhappy with it. Please contact us to arrange this.

How long will my order take to be delivered?

Orders are shipped out the day after you order them, and should arrive within 1-2 days.

What packaging do you use?

Orders are shipped in recyclable cardboard boxes, and padded with compostable wood wool. Sometimes we may reuse packaging material that we have received goods in, as a form of recycling.

What are your pots made of?

The pots are made of an opaque brown glass, which can be recycled.

Do I need to be in to receive my order?

Orders are shipped with a tracked service, so usually a signature is required. We recommend choosing an address where someone will be in to receive the goods.

Are my details safe/ what is the sites security & privacy policy?

We take privacy and security very seriously. All payment details are handled by transaction providers (either PayPal or Stripe) and our website is secured with SSL encryption. You can read more about security and privacy here.

0

Start typing and press Enter to search